Last updated: 24 May 2026
These Terms of Service ("Terms") govern your access to and use of AssessSuite Clinical ("Platform"), operated by Assess Suite Pty Ltd (ABN 53 694 044 481) ("Assess Suite", "we", "us", "our").
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform.
1. Eligibility
AssessSuite Clinical is intended solely for use by registered allied health professionals, accredited Exercise Physiologists, healthcare providers, and authorised practice administrators.
You are responsible for ensuring:
- your registration, accreditation, licences, and professional obligations remain current;
- your use of the Platform complies with all applicable laws, professional standards, funding requirements, and privacy obligations;
- all clinical decisions remain independently made by you.
We may request verification of professional credentials at any time.
2. Subscriptions & Payment
Access to the Platform requires a paid subscription.
Subscriptions are billed:
- Monthly: $55 AUD including GST; or
- Annually: $540 AUD including GST.
All fees are charged in Australian Dollars. Payments are processed through third-party payment providers including Stripe. You authorise recurring billing until cancellation. Failure to make payment may result in suspension or termination of access.
3. Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No refunds, credits, or partial reimbursements are provided for unused subscription periods unless required under Australian Consumer Law.
4. Clinical Responsibility
AssessSuite Clinical is an administrative, workflow, documentation, assessment, and reporting assistance platform only.
The Platform does not provide medical advice, diagnosis, treatment recommendations, exercise prescription, or clinical direction.
All clinical decisions, treatment recommendations, exercise prescription, interpretation of results, patient management, and professional judgement remain solely the responsibility of the treating clinician.
You must independently verify all reports, calculations, recommendations, assessment interpretations, summaries, templates, AI-generated outputs, and Platform-generated content prior to use, reliance, distribution, or implementation.
5. AI & Automated Content Disclaimer
The Platform may utilise artificial intelligence, automation systems, templates, predictive logic, or algorithmic processes to assist with report generation, documentation, summaries, workflow suggestions, assessment interpretation, calculations, recommendations, and administrative tasks.
You acknowledge and agree that automated outputs may contain inaccuracies, omissions, outdated information, formatting issues, or inappropriate recommendations. No Platform output should be relied upon without independent professional review. All outputs must be independently reviewed, verified, and approved by a qualified clinician before use.
Assess Suite Pty Ltd does not guarantee the accuracy, completeness, reliability, legality, or clinical appropriateness of any automated output.
6. Your Data
You retain ownership of all clinical and business data entered into the Platform.
You grant Assess Suite Pty Ltd a non-exclusive licence to host, store, process, transmit, back up, analyse, and reproduce such data solely for operating the Platform, improving services, troubleshooting, technical support, security monitoring, de-identified analytics, and compliance with legal obligations.
You are solely responsible for obtaining all required patient or client consents, complying with privacy and health records legislation, retaining records required by law or professional standards, and maintaining independent backups where required.
7. Privacy & Security
While we implement reasonable technical and organisational safeguards, no electronic platform or transmission method is completely secure. You acknowledge and accept the risks associated with electronic storage and transmission of information.
You are responsible for maintaining secure passwords, restricting unauthorised access to your account, securing your devices and systems, and complying with all applicable privacy obligations. You must notify us immediately of any suspected unauthorised access or security incident.
8. Acceptable Use
You must not use the Platform for unlawful purposes, share login credentials, permit unauthorised third-party access, reverse-engineer or copy the Platform, reproduce workflows or templates, interfere with Platform performance, or upload malicious code. We reserve the right to investigate suspected misuse.
9. Intellectual Property
All intellectual property rights in the Platform remain the exclusive property of Assess Suite Pty Ltd, including software, branding, interfaces, workflows, report structures, templates, assessment logic, and proprietary processes. No ownership rights are transferred to you. You are granted a limited, revocable, non-transferable licence to use the Platform solely in accordance with these Terms.
10. Assessment Content & Intellectual Property Concerns
AssessSuite Clinical may include assessment tools, questionnaires, or materials that may be subject to third-party intellectual property rights or licensing requirements. We make reasonable efforts to investigate appropriateness but do not warrant all materials are free from intellectual property restrictions in every jurisdiction.
If you believe any content infringes intellectual property rights, notify us immediately at admin@assesssuite.com. Upon receiving a concern, we reserve the right to investigate, restrict access, remove content, or suspend affected materials.
11. Third-Party Services
The Platform may integrate with third-party providers including payment processors, cloud hosting, AI services, and external APIs. We are not responsible for the availability, security, or conduct of third-party services. Your use may be subject to separate terms and policies.
12. Availability
We aim to provide reliable access but do not guarantee uninterrupted or error-free availability. The Platform may experience downtime, interruptions, maintenance, or technical issues. We are not liable for any loss arising from Platform unavailability.
13. Indemnity & Clinical Risk Assumption
You acknowledge AssessSuite Clinical is solely a software and workflow assistance platform and is not responsible for clinical decision-making, diagnosis, treatment planning, exercise prescription, or healthcare outcomes.
You assume full responsibility for all clinical decisions, patient interactions, treatment recommendations, and reliance upon Platform outputs. All Platform outputs must be independently reviewed, verified, and approved by a suitably qualified clinician prior to use.
You agree to indemnify and hold harmless Assess Suite Pty Ltd from any claims, liabilities, damages, or losses arising from your clinical services, patient injury, reliance upon Platform outputs, or breach of professional obligations.
14. Disclaimer of Warranties
To the maximum extent permitted by law, the Platform is provided on an "as is" and "as available" basis. We make no warranties regarding accuracy, reliability, clinical suitability, legality, fitness for purpose, availability, security, or compatibility.
15. Limitation of Liability
To the maximum extent permitted by law, Assess Suite Pty Ltd excludes all liability for indirect, incidental, consequential, special, or economic loss. Our total aggregate liability is limited to the total subscription fees paid by you in the 3 months preceding the relevant claim.
16. Suspension & Termination
We may suspend or terminate access immediately where these Terms are breached, payment is overdue, professional registration lapses, misuse is suspected, or legal or security risks arise. Upon termination, your licence ceases and data may be deleted in accordance with our retention policies.
17. Confidentiality
You agree to keep confidential all non-public information relating to the Platform, systems, workflows, pricing, and business methods. This obligation survives termination.
18. Changes to the Platform
We may modify, suspend, replace, discontinue, or update any aspect of the Platform at any time without liability. Features, pricing, and functionality may change without notice.
19. Changes to Terms
We may update these Terms from time to time. Updated Terms become effective upon publication. Continued use constitutes acceptance of revised Terms.
20. Governing Law
These Terms are governed by the laws of Queensland, Australia. You submit to the exclusive jurisdiction of the courts of Queensland.
21. Contact
Assess Suite Pty Ltd
ABN 53 694 044 481
Email: admin@assesssuite.com
Phone: 1800 317 553